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Work & Courtesy Phrases

A free EkGuru material · updated 2026-09-12

High beginner
What this is for

Work Hindi is a specific register: formal, polite, aap throughout. These phrases cover introductions, requests, small talk and courteous disagreement — the situations that come up in any professional setting.

What you will learn

Quick reference

SituationHindiMeaning
Formal helloनमस्तेhello (works everywhere)
Introducing yourselfमेरा नाम … हैmy name is …
Nice to meet youआपसे मिलकर ख़ुशी हुईpleased to meet you
Could you … ?क्या आप … सकते हैं?could you … ?
Please waitकृपया प्रतीक्षा कीजिएplease wait
I understandमैं समझ गयाI understand
I do not understandमुझे समझ नहीं आयाI did not understand
Yes, agreedजी हाँyes (respectful)
With respect, noमाफ कीजिए, लेकिन …I am sorry, but …
See you tomorrowकल मिलेंगेwe will meet tomorrow

The register: aap, jī, and full forms

Work Hindi is formal Hindi. Use aap with everyone, add (hā̃ jī) for extra respect, and prefer the full verb forms (आप कैसे हैं?) over the shortened casual ones. Sounding a little formal at work is correct — sounding too casual is the risk.

Courteous disagreement

Disagreeing politely is a whole skill in Hindi workplace culture. Soften it: माफ कीजिए, लेकिन… (I am sorry, but…) or शायद ठीक नहीं है (perhaps that is not quite right). A flat नहीं (no) reads as abrupt where English would too.

Small talk that fits

Openers that work: कैसे हैं? (how are you), घर में सब ठीक है? (is everything well at home), and the universal चाय लीजिए (please have some tea). Tea is the correct answer to a surprising number of work situations in India.

Common mistakes

WrongRightWhy
Using tum with a manager or clientaap, always, at workThe casual level is for friends, not colleagues you are not close to.
A bare nahī̃ for disagreementSoften it: māf kījie, lekin…Courteous disagreement is expected and respected.
Skipping jī with elders in the officeAdd jī: hā̃ jī, nahī̃ jīThe particle is the cheapest form of workplace respect.

Practice

  1. Practise introducing yourself formally, twice — name, role, and one polite sentence.
  2. Rehearse the 'could you…' requests you might actually make at work.
  3. Say a courteous disagreement aloud using माफ कीजिए, लेकिन…

Mini quiz

1. Which 'you' do you use with a manager?

आप (aap) — the polite level, always, at work.

2. How do you soften a disagreement?

माफ कीजिए, लेकिन… (I am sorry, but…) — a bare 'no' reads as abrupt.

3. What does 'hā̃ jī' mean and when do you use it?

A respectful 'yes' — the jī particle adds respect, used with elders and seniors.

Related tools

PhrasebookThe polite phrases with playback.

Related lessons

Aap, Tum or Tu — full guideThe respect system these phrases run on.

Related material

Polite vs casualThe quick-reference version.

Keep going

A chart helps only once you use it. Drill these same points in the practice labs, follow a learning path to keep the order right, or practise one to one with a native-speaking tutor.

See the tutors Practise this Learning paths

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